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None of the above have resolved my issue. The printer will print just fine. When I go to Scan anything, the scanner engages, gets to the end of its process and then an error pops up. If i use hp scan the error is "Scanner communication cannot be established".
If i use windows scan the error is "Can't find Scanner". Scanner functionality Due to the age of the printer there is no Windows 10 driver to support scanning. To obtain this software go to the printer's support web page above and change OS to Windows 7. Make sure the Turn on network discovery and Turn on file and printer sharing are turned on on those systems. You can find those settings when you go to Network and Sharing Center. On the left side click on Change advanced sharing settings.
You probably told Win7 that this is a Work network so click on Work. Lynnlevein- I'm sorry to hear that irfan view did not work. Select it. So if it's all the same, a new scanner might be in the cards for you. Brand Representative for Action1. If the printer is connected to the network then, please perform the steps from this link. I recently had an issue where we had a previous generation Mdn that would not scan to computer.
When I talked to someone in HP support, they said that while they used to have it, they have since disabled the functionality on the printer and it resulted in an error message similar to what you note on the computer. They said it was on a different platform and they basically have stopped supporting it so they pushed out an update to kill the feature when you go and try to connect with the newer driver software.
Get answers from your peers along with millions of IT pros who visit Spiceworks. Any help would be appreciated, thank you.
Best Answer. Ghost Chili. Brand Representative for HP. HP Hardware expert. We found 4 helpful replies in similar discussions:. Fast Answers! Errtus Aug 03, Was this helpful?
Zarth Jan 16, Then you can just go to file acquire- and it will work. Good luck! See all 4 answers. Popular Topics in HP Hardware. Which of the following retains the information it's storing when the system power is turned off? Thai Pepper. Peter Action1 This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.
Jumanji Sep 24, at UTC. According to the services utility, WIA is set to automatic and is operating.
Jumanji Sep 27, at UTC. JRochow This person is a verified professional. Are you trying to scan to Computer, USB drive, or e-mail? Replace Attachment. Add link Text to display: Where should this link go? Add Cancel. Insert code. Join me to this group. Read these next
HP LaserJet M1522 MFP Series - Scan software
None of the above have resolved my issue. The printer will print just fine. When I go to Scan anything, the scanner engages, gets to the end of its process and then an error pops up. If i use hp scan the error is "Scanner communication cannot be established". If i use windows scan the error is "Can't find Scanner". Scanner functionality Due to the age of the printer there is no Windows 10 driver to support scanning. To obtain this software go to the printer's support web page above and change OS to Windows 7.
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Additionally, some scammers may try to identify themselves as a Microsoft MVP. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Did this solve your problem? Yes No. Sorry this didn't help.
Windows 10 won't operate scan on HP LaserJet M1522nf printer/scanner.